STATE THEATER WEBSITE

Research and analysis

State Theater is a historic landmark that presents shows and events every week.

Pain Points

• 1. The information to make an account is too long; especially when it is on a timer.
• 2. They should allow customers to send the tickets electronically in email or allow them to print them off.
• 3. You are required to give one phone number when signing up for an account.
• 4. They should allow the customer to add more time to their check out session.
• 5. You cannot see the check-out button at all both times. Too small and located wrong.
• 6. The seating chart and picking is confusing.
• 7. The favicon doesn’t appear on some pages.
• 8. The address is not clearly listed. The NAV bar is too much.
• 9. There are dead links on the pages.
• 10. There is no hierarchy.