For one fixed monthly fee, you will get unlimited service for your entire office network. Once we place our system on your network, our advanced 24/7 network monitoring and management tools will allow us to take proactive steps to greatly improve the performance and stability of your systems. Using this kind of preventative network maintenance, we can find and fix problems often before you even know about them. Managed IT Services also gives your company direct access to our support center.

Our quick response coupled with a comprehensive maintenance plan will dramatically improve the reliability of your computer systems and reduce your overall investment in computer-related services. Should a problem arise anyway, we can respond instantly with usually no interruption to the end-user. With three levels of service: red, yellow and green, we are sure to have a plan for you! Choose only the services you need for flexible and affordable IT support with network monitoring and management.

REDUCED EMPLOYEE DOWNTIME

Once our system is in place, 95% of technology issues can be addressed and corrected remotely - many can be fixed with no interruption to the user!

PROACTIVE MAINTENANCE OF YOUR ENTIRE COMPUTER NETWORK

Our CrafTech RMS servers are working 24/7 to keep you up and running, remote monitoring of your system allowing us to take preventative actions to stop potential problems before they affect your business.

FIXED MONTHLY IT EXPENSES

The days of surprise computer technology expenses are over! With CrafTech RMS, you can finally budget your IT expenses. Just one low monthly payment will get you unlimited coverage for whatever comes up!

Go ahead - take a vacation.

Red Plan

Monthly On-Site Checkups

Fast, Reliable Tech Support

24/7 Network Monitoring

No On-Site Service Call Fee

Basic Proactive Maintenance

Antivirus Software

Virus / Spyware Monitoring

Want to make sure you're in full control? You'll want the RED plan! We'll do all of the monitoring and preventative maintenance you need to keep your systems running smoother than ever, but you tell us how to proceed if any problems should arise.

Yellow Plan

Monthly On-Site Checkups

Fast, Reliable Tech Support

24/7 Network Monitoring

No On-Site Service Call Fee

Basic Proactive Maintenance

Antivirus Software

Virus / Spyware Monitoring

Windows Patch Management

Full Proactive Maintenance

Virus / Spyware Removal

Unlimited Remote Support

Get a little more and worry a little less.Maybe the YELLOW plan is for you! We still have the go-ahead with unlimited remote support, but if on-site action is required, we'll stop to ask you how we should proceed.

Green Plan

Monthly On-Site Checkups

Fast, Reliable Tech. Support

24/7 Network Monitoring

No On-Site Service Call Fee

Basic Proactive Maintenance

Antivirus Software

Virus / Spyware Monitoring

Windows Patch Management

Full Proactive Maintenance

Virus / Spyware Removal

Unlimited Remote Support

Vendor Management

Unlimited On-Site Support

DataBank Online Backupt

On-Site Data Backup

Give us the green light and relax! When you go with our highest plan, the GREEN plan, you are giving us a go-ahead to take care of anything and everything that goes wrong on your office network. The package includes unlimited remote and on-site support, meaning you have one fixed monthly fee, and you will never get an unbudgeted surprise bill again!

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