USER EXPERIENCE REDESIGN

For educational purposes only.

Research

Mammoth Mountain Silverton Mountain Waterville Mountain Anthropologie Cart Reference Cards Against Humanity Cart Reference Cotton Bureau Cart Reference Glamour Kills Cart Reference Nature Box Cart Reference Pain Points Goals and Anti-Goals

Process Flows

Initial Process Flow Existing User Process Flow Family Process Flow Mobile Process Flow New User Process Flow Revised Process Flow Master Process Flow

Personas

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Persona 3
Persona 4
Persona 5

Wireframes

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Site Map

Site Map

Mockups

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User Testing

Scenario 1 Scenario 2 Scenario 3 Scenario 4 Scenario 5

User Testing Results

One of the biggest problems with my redesign is that the quantity dropdown, the add to cart button, and the add to compare button are not responsive and do not confirm the user actually added anything. My second big issue is the wording of the Reload ESC option. Instead of quantity I should specify days. My third problem is that there should be a working filter (quick search) on each page. The users would have an easier time finding their best option.