MyKU Redesign Documentation Page
Flow and Analysis
- Class search initial page is confusing (you should not have to select semester first, but assume its the most recent one), and the search option isn't as clear once you get to it as it should be.
- Enroll by my requirements sounds cool and helpful but it isn't. Maybe some explanation or pointers to help but should look less intimidating and more familiar.
- Next and Submit buttons are in the upper right corner most of the time which makes it harder to find and keeps it small and out of the way.
- Most pages under the menu options are confusing as to what should be done next. The upperleft back button brings you back one page when one would assume it brings you up a level or to the main register classes area or home.
- What purpose does the planner serve?
- Too many steps between searching and enrolling or adding.
- Browse seems to do the same things as search, so what's its purpose?
- Asks for confirmation when enrolling and deleting but no option to undo anything (required you to manually go under whatever menu option required).
- I am unable to add more classes due to taking 6 currently, but nowhere is it made clear of that. Before enrolling to adding it should say that. Even the classic version told me partway through the enrollment with a popup message. I have to manually go in and validate it myself to learn this.
Research into Other Websites
Bonobos
Minimal product pages with only the item images and product information. Can easily see all options and select them. Options no longer available are not clickable. When adding to cart, it slides in with all info on cart items and ability to instantly move on to checkout.
Cotton Bereau
Minimal colors and layout. Big buttons and options for product all visible and changeable right there. Cart slides in with all info needed to start checkout and has optional and out-of-the-way ad for additional product. Checkout bright red and big.
Hot Topic
The Hot Topic product shows everything important to the item immediately next to it so there is only a tiny bit of scrolling to see everything in the product details. Has a little more clutter in the form of a discount timer and what may be a sponsorship, but the discounts are bright and noticeable without overshadowing the even brighter add to bag button. When adding item, it pulls up the current bag items as a popup and has easy checkout, view cart, and continue buttons.
Bath and Body Works
Very clean and minimal product details with price clear and upfront as well as reviews and a potential discount. Other items of the same scent only a small scroll down. Bag pops up and interrupts view of the products a little more than the first three, but has all important info and a checkout button. When the bag is hovered over, it is visible as well and shows price and checkout button clearly.
Myntra
Very clean and many product images along the left. Big size choices and bright add to bag button. Lower down there are more images and a shipping fee estimator. Bag doesn't appear when adding to bag but little popup says it's been added near the bag button and the add to bag button becomes a view bag button. Bag keeps the look of the site though it is a little less clean.
Moodboard
Personas and Scenarios
Features and Revisements
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- Features:
- planner to pick classes for current/next semester
- add time, day, and prof filters in search and can exclude too
- multiple plans can be saved and can be enrolled in from planner view
- notification when attempting to add class that is closed or notification when attempting to add class that is closed or causes time conflict or other issue
- can see week schedule
- back button to go back one and home to take to home
Sitemap
Wireframes
Script and User Feedback
Script
- Save ARH126 010 to the planner for next semester.
- You like your plans for next semester and want to delete classes causing conflicts so all plans can be enrolled in later.
- You forgot to add CSC354 to your schedule this semester so you have to quickly enroll in it.
- You no longer need one of your saved plans so get rid of it.
- It's add/drop week and you really don't like the workload of ARH126 020 so you want to drop it.
- Your enrollment time has come! Check that Plan 1 has no conflicts and enroll if there are none. (mobile)
- You want to replace the ARH 126 020 class you are enrolled in with FAR 126.
- The next semester is coming up and you need to start a new plan with classes you already picked. (mobile)
- You want to look at your class workload for this and the previous semester.
- Check if ARH 126 010 has any pre-requisites and enroll if there are none.
User 1
- Tried to ad to planner
- Found conflicts alright but took a moment to double check
- Clicked box/name, added to planner, then enrolled.
- Deleted plan successfully.
- Dropped class successfully.
- Clicked on class to swap with instead of swap button
- Clicked enroll from planner page but link went to wrong place
- Tried to add class that had conflict first
- Went into planner and wasn't sure what to do
- Enrolled successfully
User 2
- Confusion between Planner and Enroll, enrolled in CSC instead of ARH
- Lingered in saved classes and thought those were causing the conflict
- Looked for "add" but eventually found enroll and succeeded
- Deleted plan successfully
- First went to My Classes then found Drop/Swap
- Succeeded
- Wrong link (fixed afterwards)
- Could not find where the saved classes were (changed their name to saved classes because of this)
- Tried Planner first then went to My Classes and succeeded
- Succeeded
User 3
- Succeeded
- Deleted a plan instead of class.
- Succeeded
- Succeeded
- Dropped the wrong section of ARH but did okay
- Mobile wasn't linked right so did it on desktop
User 4
- Succeeded
- Asked for clarification of this, started to do it, then quit
- Went to planner and quit trying after a second
- Succeeded
- Succeeded
- Not sure what he did here and he moved on too fast to know
- Succeeded
- Did this correctly at first but moved on before finishing this step
- Went to search classes then moved on to next step
- Clicked on class details but quit (Moved on to next step only a couple seconds after starting almost every one.)
User 5
- Succeeded
- Deleted an entire plan instead of class
- Went to to planner first
- Succeeded
- Succeeded
- Enrolled in one class instead of a plan.
- Bounced between search and my classes before succeeding
- (asked if he could try mobile on 8 and started looking but only looked at a couple pages before leaving without completing the final three steps)
User 6
- Succeeded
- Succeeded
- Succeeded
- Succeeded
- Succeeded
- Succeeded
- Wasn't sure if they needed to swap but did it correctly. Tried to swap the wrong section at first but upon clarification did okay
- Mobile wasn't linked right but did fine on desktop.
- Succeeded
- Succeeded